Marvelous Media Solutions
Holistic digital marketing agency. 19 years of experience
UT, US
English
O Marvelous Media Solutions
Calling himself a “marketing magician” isn’t just an act for Johnny Vigil. He’s a digital marketing powerhouse, armed with the unique spells of social media mastery, SEO sorcery, and mobile marketing wizardry. But unlike your average spellcaster, Johnny’s true passion lies in helping small businesses conquer the digital realm. He’s not just another consultant pushing cookie-cutter solutions. Johnny approaches each client with a keen eye and a dash of innovation, crafting personalized strategies that are as interesting as they are effective. Whether you need to charm your audience on social media, cast a powerful SEO spell, or conjure up magical mobile marketing conversions, Johnny’s your guy....Používá:
Představené projekty (21)
Služby a sazby
Hodnocení (91)
4,6
/ 5
0
14. 12. 2024
Very professional and kept his word....
0
12. 12. 2024
John with Marvelous Media Solutions is a scammer. He quoted me a price to redesign my website and kept demanding more money but never completed my project even though he has listed on the Wix site that it's completed. He called me names and was very disrespectful when I refused to pay him more money and insisted that he complete the project that I paid him for. His work is trash, he has very limited knowledge on how to use Wix Studio and I would NEVER recommend him to anyone for any project. ...
0
9. 12. 2024
Subject: Urgent Assistance Needed: Unresolved Issue with Wix Professional
Dear Wix Customer Support Team,
I hope this email finds you well. My name is Samuel Pfeiffer, and I’ve been a loyal Wix user, trusting your platform to help build my projects and business ventures. I’m reaching out with an urgent concern regarding a professional I hired through Wix’s platform, who has since disappeared without completing the work I paid for.
The Situation
On November 19, 2024, I hired Johnny Vigil from ...
0
3. 12. 2024
Great work! Marvelous Media Solutions was able to get my domain connected within a few hours of me reaching out. John was very professional and explained the process thoroughly.
I'm very much appreciative. ...
0
24. 11. 2024
John was quick in his response and willingness to help; phone, google meets, whatever it took. ...
0
23. 11. 2024
Editing some elements of my website. It was quick ans easy ...
0
21. 11. 2024
Johnny was so quick to respond to my request for help on my website, getting back to me within 1 hour on a Saturday! The work was completed right on time!...
0
18. 11. 2024
All it takes is a PHONE CALL or a TEXT!
I spoke to John and said I'd like to know what G.A. is and I'd like him to walk me through it. Also wanted to know why some pages didn't index. We made an appt for a zoom session on a Fri. afternoon. He wanted $140 FIRST for 2 hours worth of work, so I paid him immediately. I took the afternoon off and he didn't show up. No call or text. Spent the next few hours calling/emailing to see what happened. Lost a day's work. Disappointed I lost money. ...
Odpověď profesionála
June,
You and I spoke the early evening after I had to leave my office to attend to picking up my sick child from school unexpectedly. I offered to jump on a call and review the work that evening or following day. The reports were delivered and offered to train you on how to properly change the settings on your pages to not encounter the same issues in the future. The work was completed on our end with the exception of the training you declined. Small task and service work is a standard of billing prior to work being started. Our website states we do not offer a refund on small task billing our. We appreciate your feedback and will be happy to finish the half hour training when you can reschedule the call. Thank you. ... 0
30. 10. 2024
I paid for services to be done on my website on Monday the 28th. We had an appointment on Tuesday to go over the changes made. I text him to call at 12:00, he did and said he didn't have time to make changes, and we rescheduled for Wednesday at 12:00 again. I Called and texted him and got no response. An hour and a half has gone by and Johnny! Absolutely no work has been done my website. This is uncalled for from a rep. on Wix. I Disputed the charge. I just can't believe this happened.
TC ...
Odpověď profesionála
Hey Tc,
It is stand practice for small task projects to take the 2 hours of payment up front in order to start the work. The timeline from the start Sunday was pushed back as you did not submit the payment until the following evening. Work can not be preformed on a service request without payment. This was explained on the call the following day. We also agreed to not have this be a quick immediate turn around. I attempted to call you once I was available an hour later. We appreciate your feedback and apologize we could not meet your needs on a quicker turn around. ... 0
29. 10. 2024
I literally spent all day reaching out to WIX develpment partners. Jonny was the last person I tried and he called me back within minutes
He not only called me back, he worked to find and fix the issue I had while I was on the phone! I am sure not all things can be identified and fixed this quickly but it was incredible that he dug into the problem immediately. In addition, he gave me the guidence I needed to move forward without his help. WHAT?! No question who I call next time.
...
0
29. 10. 2024
Asked for full access to my website to do an assessment. Joined, said he saw some things he could help with, so I tried to set up a time to meet. I never heard back. Very suspicious - worried about the integrity of my site now....
Odpověď profesionála
Hey Megan! Giving us a one star and questioning the integrity of your site is unfortunate. Hard to get a real quote or give a customer a deep dive without viewing the backend. This is also the point of the arena and collaboration dashboard. Your site needs a full overhaul and we spoke about the fact that you did not want to do that. This is why we did not continue with a proposal. Feel free to call or email WIX support so you can verify that our user history shows zero trace or changes made to your site. This is a great way of going about your concerns since they track or can explain to you the integrity of the reps they hand select for the arena. Hope this helps in lending some clarity on the integrity of the arena and your website.... 0
25. 10. 2024
Wow!
Let me start by saying Marvelous Media Solutions is simply amazing. They took the time to find out exactly what my needs were. They were patient with me. They were fast and polite.
Thank you for everything. Wishing you nothing but success.
A very satisfied customer
Nadine...