Reply to website chats and customer emails from one inbox
Receive AI suggestions on how to improve your business
Customize the chat widget design to match your brand
Convert visitors into customers
AI Chat Button adds an AI chat widget and WhatsApp button to your store so shoppers can ask questions before they leave. Your team replies to website chats and emails from one place while the AI answers common questions instantly.
Shoppers can also tap the WhatsApp button beside the widget, type their message on your store, then continue in their own WhatsApp app.
The AI helps with product questions, inventory, delivery, sizing and store information, working from your products, orders, inventory and knowledge base so buyers get useful answers while they shop.
Your team sees buyer details, past conversations, purchases and orders while replying, so every reply feels faster and more personal.
AI suggestions go further: when the assistant cannot answer something or spots a chance to sell more, it privately flags it in your ConvertPilot AI inbox and can even update its own training and knowledge for you.
Customize the widget colors, position, launcher icon, background and design. Add quick replies, set business hours, collect contact details and hand chats to your team when a human reply is needed.