Let customers collect their orders at a time that works for your store. A pickup picker at the top of your checkout lets buyers choose a location and a day and, on the Starter plan, a pickup window such as 10:00 to 11:00.
Set the opening hours of each location, the order cut-off time, how long you need to prepare an order, and days off. Pickup windows are cut from your opening hours automatically, and every day or window has its own limit, so a busy hour never takes more orders than you can hand over. A place is held while the customer pays and freed if they leave. Pickup is free for the buyer and shows your address at checkout. Your own shipping rates are never changed.
The Pickups page shows each day with how full every window is, and the orders to prepare. Mark an order Ready for pickup when it is on the shelf, and Collected when it has gone. On Starter and up, print the day's list with a tick box for every order, or download it as a CSV. Pro adds up to 12 pickup locations, each with its own hours.
Start free with one location and 25 pickups a month. Names and phone numbers are erased 30 days after the pickup day.